Articles and Analysis from the Glassboxx Team
Who Owns Your Readers? The Question Publishers Can No Longer Afford to Ignore
By Dan Hayter, Chief Commercial Officer at Glassboxx Ask any publisher how their latest title is selling and they’ll give you a […]
My Publishing Journey: InMadrid to Glassboxx
By Ruth Derbyshire, Chief Product Officer at Glassboxx I was sifting through old paperwork when I came across the article. The blue-domed […]
Unlocking Value: Customer Support as a Catalyst for Business Growth
By Bernadett Lesueur, Account Manager at Glassboxx Customer support and its role within an organisation has evolved so much during the last […]
Emotional Intelligence in the Age of AI: The Advantage of Human Conversation
By Annabel Parrish, Customer Service Advisor at Glassboxx I’ve been working at Glassboxx since August 2024, and my calls with customers inspired […]