Unlocking Value: Customer Support as a Catalyst for Business Growth
By Bernadett Lesueur, Account Manager at Glassboxx Customer support and its role within an organisation has evolved so much during the last […]
Emotional Intelligence in the Age of AI: The Advantage of Human Conversation
By Annabel Parrish, Customer Service Advisor at Glassboxx I’ve been working at Glassboxx since August 2024, and my calls with customers inspired […]
