How can we help you?
Getting Started
You’re not far from your customers being able to use Glassboxx to receive audiobooks and eBooks purchased from your site or from Glassboxx … we just need to get some details from you, get your content uploaded (if we don’t already have it), and get you using the integration option(s).
If your content has been uploaded from an aggregator, you just need to do steps 1, 3, 4 and 5.
1. Add your profile details
Go to Profile and add your logo, primary contact, Accounts contact (if different) and bank account details. (Bank details are essential for Vendor+ clients, otherwise we can’t pay you!)
2. Upload your content
You can upload your content, audiobook and/or eBook assets, meta data and cover image(s), in one of three ways:-
- Add Single Product to add everything needed for a single book,
- Manual upload to upload ONIX meta data, cover images and assets in bulk for up to five audiobooks and/or eBooks,
- Automatic upload to transfer everything via FTPS yourself or from your title management system.
When uploading content, to make sure all your books get set up correctly, please pay particular attention to the file sizes of your asset files, the naming standards we need you to use for your asset files and the details we need in your meta data.
(If your content has come from an aggregator like Faber Factory you can skip step 2.)
3. Set up your integration
Vendor+ integration
If you don’t have ecommerce already on your site or are linking from social media accounts or blogs use the Vendor+ integration options.
With Vendor+ integration, you embed links to your books or dedicated Glassboxx bookstore in your own emails, websites and/or social media accounts. When an end customer uses these links, they make their purchase using the Glassboxx checkout, with their audiobooks/eBooks being delivered directly to their Glassboxx app.
Vendor integration
If you’re incorporating Glassboxx into an existing ecommerce website, use the Vendor integration options.
With Vendor integration, you embed calls to our API into your own ecommerce website using either one of our integration modules or by making direct calls to the Sales API. The calls are made following a successful purchase by an end user, to allow Glassboxx to deliver the end customer’s purchases directly to their Glassboxx app.
All Glassboxx accounts are set up initially as Vendor+, so the Vendor+ integration options are available straight out of the box, but it’s no problem at all to use both the Vendor and Vendor+ options, because this gives you both channels for the sale of your titles.
4. Test and go live
Want to test your integration? Just make a purchase from any of the platforms you have integrated, and then log into the Glassboxx app using one of the email addresses used to make your test purchases. Your purchased books should be displayed in the MY BOOKS section of the app, from which you can listen/read them. Your test purchases will also be listed here in SALES / Orders.
Once you’ve finished testing, you should change the account mode at the top of the page to LIVE. This makes your account ready to be used by all your customers.
5. Start marketing, start selling!
With Vendor integration, you’re selling direct from your own website, so use your normal marketing to promote sales from your website.
With Vendor+ integration, market your titles as you normally would, including the buy buttons and links to Glassboxx on your websites andd social media accounts. You’ll find these for each books on Manage Books. See our How To Videos for help on using these options.
Any other questions?
If you need more help, please visit our Help FAQ or send us a note at support@glassboxx.com“>.